Looking through job advertisements, you see more and more often a combination of soft and hard skills in the list of requirements for a candidate. If you are considering a career in iGaming, one of the most promising and fastest-growing fields today, hard skills for a resume are no longer enough to make you look promising in the eyes of the employer. Thus, the question arises: which skills are most valued in iGaming? The purpose of this article is to tell you what soft skills/hard skills are and also about the fundamental differences between these sets of qualities necessary for your success in iGaming and other technologically advanced industries today.
Don't know what soft and hard skills are yet? Don't rush to the interview, because you will have to find out what competencies and behavioural traits you possess. Only by having a good understanding of the differences between technical vs soft skills - as well as with strengths from both worlds - will you be able to make a good impression and stand a chance of getting the job.
Whatever industry you are interested in for your career prospects, every job requires you to have some technical skills. Let's look at a few examples. Programmers must know programming languages and be able to work with project management systems. A surgeon must have an excellent knowledge of anatomy and be able to work with a scalpel. A lawyer must understand all the subtleties of the law.
So, let's start with the hard skills definition. Also known as technical competencies, hard skills are the technical knowledge you have acquired either through education or through life experience, including your career. When reading the job requirements, you will find a list of hard skills relevant to the industry and position you are applying for. While some employers are willing to train you in technical skills on the spot, others require that you already have prior ones.
With good hard skills, you're more likely to be successful at accomplishing technical tasks in your workplace. However, in modern business, having hard skills alone is no longer enough. For example, according to Forbes, 16% of companies operate entirely remotely. What's more, the same Forbes study states that about 22% of the US workforce will switch to remote work by 2025. Successful management of remote workers requires a leader to have special traits and characteristics that ensure effective communication, reliability, active listening and teamwork.
A majority of employers today favour candidates with proven hard and soft skills. Moreover, since habits and traits that fall under soft skills are harder to develop, some companies may overlook a lack of technical knowledge if you have high emotional and social intelligence. For example, you may be hired as a leader of a JS development team if you prove effective skills such as communication, empathy, organization, teamwork and adaptability, even if you don't know the JS frameworks used in the company very well.
Combining innovations such as live betting and VR, the highest level of competition and different requirements and regulations in a number of countries - from full regulation to legal prohibition - iGaming is a unique industry of its kind. Therefore, the requirements of the persons wishing to work in iGaming companies differ significantly from the requirements of the candidates for standard professions.
Below we have listed the table of the most important hard and soft skills that future iGaming employers expect to see in you.
While technology allows you to create innovative products, it's soft skills that help you adapt to change and work as part of a team, which is especially important in the highly fluid and fast-paced iGaming industry. Here you need to combine outstanding technical and social competencies to build a successful career.
Balancing Technical and Interpersonal Skills for Career Growth
Regardless of the position you are applying for in the iGaming team, you should have both hard and soft skills, finding a reasonable balance between them. For example, even a programmer with a perfect command of Python language should be able to communicate his ideas to marketers to effectively implement complex concepts in their game products.
The iGaming business needs not just employees but key players capable of influencing the results of the whole team. By developing skills that allow you to react quickly to challenges and generate out-of-the-box solutions, you will always be in demand by iGaming employers.
When you get to the interview stage, you already have a list of technical skills to demonstrate to the recruiter. Given the specifics of iGaming, you are unlikely to stand out from the crowd without possessing the following minimum set of abilities:
· Programming and development with knowledge of Java, C# and other popular languages. If you plan to participate in the development of software platforms and gaming products, programming skills are essential.
· Ability to work with large amounts of data. Being involved in product development, you can't do without understanding user behaviour and transaction analysis skills. They are a natural fit for improving UX and increasing retention.
· Ability to deal with regulatory requirements in different countries to successfully expand your business into new markets without legal repercussions.
Recently, artificial intelligence and other innovations have been actively introduced into the iGaming environment. Therefore, to be in demand, you also need to keep an eye on new technologies that help to enhance marketing campaigns and improve user experience.
Frequent changes in legal regulations and products, multidisciplinary teams, and conflict situations - this is all about the iGaming environment. Since work in this industry is often project-based, soft skills are a must for success here.
Creative Thinking, Problem-Solving, and Collaboration
Based on the hiring practice in popular iGaming companies, there are three basic soft skills that will make you more noticeable to employers:
· Creative thinking. In a highly competitive iGaming environment - where games and bonuses are generally typical from casino to casino - only innovation helps operators outperform the competition. Outstanding products are developed by people capable of applying creativity to their work and making out-of-the-box decisions.
· Problem-solving. Challenges - including both technical and organizational - arise in iGaming teams at almost every step. If you can overcome difficulties quickly and efficiently, you are valuable in the eyes of your employer.
· Collaboration. iGaming projects involve specialists from various fields. To successfully interact with colleagues and subordinates, you must be able to work with people and find compromises.
Ideally, you should be able to combine standard solutions with innovations to find new ways to develop both products and the business as a whole, effectively interacting with the team and solving problems that inevitably arise on the way to success.
It is hard to find an industry as fast developing and innovating as iGaming. Therefore, for your success there, you must not only know of today but also predict the skills that will be in demand tomorrow. New technologies and approaches to user experience are the main game-changers here.
So, which skills are most valued in iGaming? The list could be long, but the ability to innovate and learn on the go is the most important. Experts expect more and more integrations with prominent technologies such as blockchain, AR/VR and artificial intelligence, so it's time to master them and adapt your approaches to solve problems.
In addition, you need to develop your data skills, as analytics will play an increasingly important role in iGaming. Don't forget that the growth of gaming products and platforms leads to increased cybersecurity requirements, so you should master this area to reduce the risks of fraud and data breaches.
Many iGaming teams work remotely, so you'll need important soft skills such as flexible communication and cross-cultural awareness. Prominent iGaming professionals have already learned to combine technological innovation with emotional intelligence to create a truly unique customer experience.
While the future of iGaming will increasingly rely on AI and other breakthrough technologies, technical expertise without emotional intelligence will not deliver the desired results. Ultimately, the symbiosis of soft and hard skills in leaders who can combine innovation with sensitivity to people and culture will be a pivotal success factor in building an iGaming career.
To compete successfully in iGaming, companies must attract and retain customers based on the solutions of sustainable teams where all participants interact with each other effectively and emotionally intelligent.
Working with data includes not only qualitative analysis but also the ability to present the results. Analysts make a really significant contribution if they are able to communicate in a clear language both with clients and company management.
Some people mistakenly believe that technical knowledge is enough for success. However, for example, a lack of teamwork skills significantly slows down iGaming projects.
iGaming teams often work remotely. Trust and openness underpin productivity in such work environments. Leaders with high EQ can recognize the needs of their employees, keep them motivated to work and resolve conflict situations more easily.
AI will increasingly influence various processes in iGaming teams, helping them with tasks that require hard skills. Therefore, you should already emphasize flexibility, learning ability and creative thinking in your self-development plan.
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