Product Manager vs. Product Owner: Who's Who?

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12 min
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May 16, 2024

Recently, the world of product management has seen big growth. This has led to some confusion about the roles of product managers and product owners. In big companies, there might be many managers for products. But in start-ups or small businesses, one person often handles everything. The choice between a product manager and a product owner depends on whether you need someone for building a business or focusing on product delivery.

Product managers deal with the big picture of a product's strategy. They work on product marketing, support sales, plan budgets, dream about the future, and take care of customers.

Product owners, on the other hand, are key in agile organizations. They turn the product strategy set by the manager into tasks for teams to act on. They run meetings, set up demos, look at the details, and help with testing.

In companies using agile methods, you'll often see a product owner. But sometimes, a product owner might take on more strategic work if there's a small team. So, they could do some things a product manager normally does.

Both roles are important for a product's success. A product owner needs to be really good at talking to people. They must turn the manager's plans into things that the team can do, and make sure everyone works well together. Remember, a person can do both jobs. The specific tasks they do change with the company's needs and the product’s stage.

It’s very important to know the difference between a product owner and a product manager. This understanding helps teams meet their goals and make products customers love. Without clear roles, it's hard to get a project done well. Knowing what each role does makes teamwork better and tasks clearer.

Product Manager vs. Product Owner: Roles and Responsibilities

  • Product managers focus on the strategic aspects of a product, such as the product's vision, company objectives, and market trends.
  • Product owners are more tactical and involved in translating the product manager's strategy into actionable tasks for agile teams.
  • Product owners attend team coordination meetings, organize demos, analyze requirements, and participate in ongoing testing efforts.
  • Both product owners and product managers play critical roles in guiding products through development processes and working with various teams across an organization.
  • Clear understanding of the roles of product owners and product managers is crucial for efficient cross-functional collaboration and task assignment.

What Great Product Managers Focus On

Great product managers are key to a product's success. They handle a mix of strategic thinking, teamwork, and coaching. We'll look at what makes them great and how they help develop products.

Defining Product Strategy

Key among their tasks is outlining the product's strategy. They factor in the big picture, company goals, and market shifts. They study market data and insights to spot chances and focus on what customers want. This work involves aligning with other teams to meet business targets.

Collaboration and Cross-Functional Coaching

Good product managers value working together across departments. They engage with research, marketing, sales, and more. They encourage sharing ideas and solving problems together. They offer guidance to make sure everyone supports the same vision and goals.

Customers Engagement

They also prioritize talking to customers. They gather their feedback to learn what they need and like. This input helps in decision-making and improving the product. Staying close to customers allows managers to predict market shifts and find growth avenues.

Communication and Stakeholder Management

Product managers are excellent at keeping everyone informed. They connect the product team with others like developers and executives. They make sure the vision and goals are clear to all. Good communication builds a strong team and keeps everyone motivated.

Long-Term Vision and Planning

Great managers are forward thinkers. They plan for the product's success over time. They set goals, track key indicators, and keep an eye on the market. They guide the product from the idea to the launch, making plans for its growth.

Product Manager Focus Areas Product Owner Focus Areas
Product Strategy User Stories
Collaboration and Coaching Backlog Prioritization
Customer Engagement Team Coordination
Communication and Stakeholder Management Requirements Readiness
Long-Term Vision and Planning Ongoing Testing Efforts

In startups or small companies, a product manager might take on parts of a product owner's role. This is when roles might blur. But, it's crucial to keep these roles distinct for a clear organizational structure.

To sum up, great product managers excel in working with others, shaping the product's path, guiding teams, talking to customers, and keeping everyone on the same page. Their skills are essential for a product's success and meeting the needs of customers and the business.

Things Great Product Managers Don't Focus On

Great product managers understand their roles well. They know there are things they should not focus on as much. Here are some areas where top product managers do not put all their attention:

1. Defining Requirements

Product managers grasp what customers and markets need. Yet, they avoid spending too much time on defining detailed requirements. Instead, they aim high. They outline the main goals and vision for their products. This keeps their vision clear, guiding the team well without diving into tiny details.

2. Engaging with Customers

Product managers value customer feedback and user insights. Still, they don't engage with customers excessively daily. They pass this duty to product owners or other team members. They know customer input is important but they need to focus on broader strategies.

3. Reviewing Metrics

They know how vital metrics are for checking product performance. But, they don’t check every metric closely. Instead, they look at key metrics that give clear actions. These metrics include feature performance and strategic goal achievement. By picking and studying these relevant metrics, they ensure their decisions are based on solid data.

Not focusing too much on these areas helps great product managers stay strategic. It allows them to focus on innovation and empower their teams. This leads to success for their products.

Understanding the basics

Product managers and owners are key in product management. They have different but vital jobs. Managers lead the whole product creation. They care about the vision, strategy, and market needs. Owners, on the other hand, assure project success within a Scrum team. They define user stories and work closely with developers.

Even though they share some tasks, manager's and owner's focuses are unique. Managers look at the big picture. They understand user needs, set the product's vision, and keep teams working together well. Owners, however, deal with the nitty-gritty details. They make sure specific requirements are met and that everyone understands what needs to be done.

Managers and owners have their own critical jobs in product management. Managers lead the strategy, while owners get into the details. This specialization helps products do well. It ensures both big goals and small tasks are taken care of.

The product management field is growing, making these roles more important. Managers now often work across departments for the product's success. They use their diverse skills to lead teams. Owners, meanwhile, focus on what's necessary to make the product happen.

In sum, product managers and owners have unique roles. Managers lead the overall strategy and team work. Owners make sure every small task is done correctly. Knowing their differences helps companies perform better in creating and delivering products.

What are the responsibilities of a product manager vs. owner?

In the world of product management, two main roles do a lot to make a product succeed: the product manager and the product owner. Each has their own important jobs that help in different ways during product development.

Product Manager Responsibilities: Product managers lead the way by creating strategies and plans for the product. They look at the big picture - what the product should be, what the company wants, and what's happening in the market. They also handle things like marketing the product, supporting its sales, planning budgets, envisioning the future, and making sure customers are happy.

Product Owner Responsibilities: In more agile setups, product owners are key in getting the most out of the product. They work closely with teams that deliver features to ensure everything goes smoothly and meets the vision. They turn the big ideas into specific tasks, set priorities, and make sure the team completes what it needs to. They need to be good at talking to everyone involved to explain the big plan and make sure the work gets done right.

In some cases, one person might do both the product manager and product owner jobs, especially in smaller places. But, in bigger companies, it's better to have different people in these roles. This way, everyone knows exactly what they're supposed to do, which makes the product development more efficient.

Thinking about the special jobs that product managers and product owners do helps companies pick the best people for these roles. It's really important for them to work well together and understand what each other does. When everyone knows their role, it's easier to get things done and reach the goals everyone is aiming for.

Product Manager Responsibilities

Product Owner Responsibilities

Focus on product vision, company objectives, and the market

Ensure right functionality is built promptly and effectively

Involved in product marketing, sales support, and budgeting

Translate product manager's vision into detailed requirements

Strategize long-term envisioning and customer care

Prioritize work in the backlog and accept completed user stories

Support the solution-delivery team

Collaborate with developers, QA staff, UI/UX designers, and more

The Evolution of Product Management and Product Ownership

Product management has changed a lot in recent years. Companies are adapting to new markets and working to create successful products. This change has brought about new roles, like product ownership, and has changed the duties of product managers.

In the past, product management focused on watching over a product from start to finish. Now, it includes making big strategic decisions, coordinating its development, aligning marketing, and shaping a product-focused culture. The job of a product manager is now more about strategy than ever before.

Product ownership, on the other hand, is tied to agile methods, like Scrum. Product owners lead the product more than they manage the team. They make sure the product meets the strategy set by the product manager. They turn the manager's vision into specific requirements, decide what comes first, and make sure features are delivered well.

"The need for scaling a product should not drive the split between Ownership-functions and Management-Functions unnecessarily."

Scaling a product doesn't have to mean a separation between who does what. In big companies, dividing work into clear areas is key to growing the product well. This helps each expert focus on their part and also encourages teamwork.

It's a good idea for big companies to have both product managers and product owners on the same team. Working together like this ensures everyone has the same goals, helps them work together better, and makes decisions that match both roles.

Small international companies have their own set of challenges in growing and staying successful. They have to manage high complexity and tight budgets well. Even so, they should still follow the same product management principles. By focusing on making products that can change and grow, they can meet what the market wants.

Companies with a holacratic setup, like Spotify, have done well without many middle managers. In these places, everyone takes charge of their area and works together. This leads to more creative and efficient product management.

Evolution of Product Management

Evolution of Product Ownership

Emphasis on creating a product-led and vision-oriented culture

Associated with agile frameworks, particularly Scrum

Expanding responsibilities for strategic decision-making, development coordination, marketing alignment

Focus on product leadership rather than team management

Slicing responsibilities into functional areas (domains) for scaling in larger companies

Translating product manager's vision into detailed requirements and prioritizing tasks

Large enterprises may need to establish clear structures for maintaining a common vision

Challenges may arise in scaling and sustaining success for small enterprises with international operations

Importance of fostering a product mindset over a project mindset for adaptability

Companies with holacratic structures effectively manage product functions

Key Differences Between Product Managers and Product Owners

Product managers and product owners have different roles and responsibilities. Even though they both help make products successful, they do it in distinct ways. Knowing how they differ helps companies do better at managing their products.

The Strategic Focus of Product Managers

Product managers think about the big picture and plan for the future. They work on the product's long-term vision and how to achieve company goals. They lead in setting a product strategy over years, spotting trends, and finding chances to grow.

They lead teams from marketing and sales to launch products successfully. Plus, they also team up with those in charge of the supply and production to make products better and more profitable.

The Tactical Role of Product Owners

Product owners are more hands-on, especially in Agile settings. They take big ideas from product managers and turn them into small, actionable steps. They focus on the short term and make sure the work teams do match the main product goals.

Product owners handle the day-to-day of product development. They make sure what's being built meets the product’s vision and customer needs.

Overlapping Roles and Organizational Context

While product managers and product owners usually have separate jobs, there can be some mixing. This happens more in smaller companies or when a product is brand new. In such cases, one person might wear both hats.

This mix shows how flexible product management can be. Organizations pick and choose what works best for them to make their products succeed.

Understanding the roles of product managers and product owners is key. Product managers aim for the stars, looking at the big picture and company goals. Product owners roll up their sleeves, focusing on what needs to be done now. By knowing these differences, companies can use both roles to their advantage. This way, products are created and delivered successfully.

Finding the Right Balance

When looking to fill product management roles, companies must think about their unique needs and working environment. The choice between a product manager and a product owner varies, depending on what the organization aims to achieve.

For quick product rollouts using Agile methods, bringing a product owner onboard might be best. Product owners manage what needs to be in the product, from major features to fixing bugs. They liaise with the development team, turning ideas into detailed stories for development work. These owners then decide what gets worked on first, guided by customer input, market shifts, and the company's goals.

If the aim is building a new product from the ground up, then a more versatile product manager could fit the bill. These managers dream up the product's future and set its direction, focusing on what to develop first. They guide the product from its birth to release, working closely with all teams necessary for the product's triumph.

Choosing between a product manager and a product owner depends on where the business stands and what it wants to do. Sometimes, both roles are needed, particularly as the product grows and the company expands.

In the end, selecting the right candidate is vital for achieving the company's vision. Whether the choice is a product manager, a product owner, or a mix of both, it's crucial to pick professionals who can lead the product success route.

The Value of Product Management and Product Ownership

Product management and ownership are key to making a product successful. Product managers look at the big picture, such as the company's goals and the market. They set the product's strategic direction. Meanwhile, product owners focus on the details. They turn the strategy into tasks that agile teams can do.

Product managers handle many tasks. They deal with product marketing, support sales, and set budgets. They also plan for the long term and care for customers. Their job is to make sure the product meets both market needs and company goals.

Product owners work closely with delivery teams. They ensure the product is built to work well and quickly. They take the vision from managers and turn it into specific tasks. They also work with different groups like finance and support to get things done.

The roles of a product manager and a product owner are different but key. Each has a full-time job to do within the product team. Product owners mainly deal with getting the product done right and quickly, in line with the team's methods.

To excel, a product owner needs to be a great communicator. They turn big ideas into tasks that teams can do. They work with many professionals, including developers and designers, to meet the company's goals.

In small or new companies, a product owner might also act as a product manager, and the other way around. But in big, well-established businesses, having separate roles is usually better. It lets each person focus on their area of expertise.

Product managers and product owners have different but important jobs. Managers lead the product's overall strategy. Owners make sure the strategy becomes reality by working closely with the team. They focus on what customers need and ensuring the product grows.

Understanding the roles of product management and ownership is crucial for any company. 

Clear roles lead to better product management. This, in turn, creates products that customers want and need.

Challenges and Opportunities

Being a product manager or owner isn't easy, but it's full of chances to shine. Product managers juggle the needs of customers and the team. They have to decide wisely to meet the product's vision and goals.

Product owners, on the other hand, have to take these visions and make them happen. They work closely with the team, making sure features are top-notch and on time.

Both roles are perfect for those who love to learn and grow. Product managers get to work with teams from all over the company. They lead the strategy, find what makes their product special, and see what makes competitors tick.

Product owners, meanwhile, focus on the nuts and bolts. They make sure everyone knows what to do, keep the work organized, and turn plans into stories that work for the customers.

Jumping these hurdles and grabbing the chances can really boost a product's success. It brings in more money and tidies up the way things work. By staying sharp and using their skills smartly, managers and owners help their products and companies keep moving forward.

Career Paths and Growth Opportunities

Product management and product ownership lead to various career paths and chances to grow. Product managers can move up to higher positions like a VP of Product. Or they can be a Product Lead. These roles focus on making the vision and strategy for bigger parts of a product line. They also become mentors, helping other product managers with advice and support.

Product owners get to enhance their skills in getting things done. They might aim to be senior product owners or even product managers. In these roles, they play a major part in deciding a product's path and lead teams that make it happen. Knowing agile approaches and having practical experience with Scrum tools are a must. They should also be reliable in meeting deadlines and ensuring successful products.

Both product managers and owners can move to other roles in product management. For instance, they could try their hand at product marketing or strategy. This allows them to use their deep understanding of the market and customer needs for successful product launches. Such roles also demand making key business decisions that help the company succeed.

But in any career path within these fields, it's vital to keep learning. Keeping up with what's new, growing your skills through training, and making strong industry connections is crucial. These steps are keys to long-lasting success in product management and ownership.

Conclusion

In the end, product managers and product owners work together for a product's success. Product managers set big ideas and goals for a product. They look for new chances and check out what customers want and what rivals are doing. They also come up with ways to check if the product is doing well.

Product owners then take these ideas and turn them into action. They figure out what needs to be done first by talking to customers and looking at the market. They make lists of what features should be built and write stories about how they should work.

By knowing what each of these jobs does, companies can use both to their advantage. This teamwork means that what the company wants and what the customers want line up. It makes sure that the best features are made and put out there for people to use. And because these jobs are always changing, there's always room for new ways to do things and grow.

FAQ

What is the difference between a product manager and a product owner?

Product managers handle big-picture tasks like creating strategies and analyzing markets. Product owners focus more on features, stories, and making sure projects are done on time.

What do great product managers focus on?

They aim to work closely with others, set product plans, and help everyone understand the goal. This means they collaborate a lot and lead different teams toward a shared success.

What do great product managers not focus on?

They usually avoid getting caught up in the tiny details of a project. Instead, they look at the bigger picture, seek to understand new customer markets, and make decisions based on critical data.

What are the responsibilities of a product manager?

Product managers deal with the ideas and strategies behind a product. They do research, study the competition, and set marketing plans to help the product succeed.

What are the responsibilities of a product owner?

Product owners manage the day-to-day of a product, like its specific features and timelines. They make sure development teams understand what needs to be made and when.

Are the roles of product manager and product owner interchangeable?

Although both roles connect, a product manager will look at the big strategy. A product owner focuses more on the details, making sure work gets done as planned.

How do you choose between a product manager and a product owner?

Pick a manager or owner based on what the business needs. If it's about planning the big goals, go with a manager. If the focus is on project details, an owner is better fit.

What is the importance of product management and product ownership?

They make sure a product meets business goals and customer needs. By leading the strategy and the details, they ensure the right product is delivered.

What are the challenges and opportunities of product management and product ownership?

Both roles bring about their unique challenges but offer ways to grow and make a difference. They provide chances to innovate and lead within a team and across the organization.

What are the career paths and growth opportunities in product management and product ownership?

Product managers can climb to top roles and guide others in the field. Product owners can also grow, stepping into more strategic positions, or even into related areas like marketing or strategy.

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96 percent of workers consider acquiring new skills essential; however only 26 percent believe their employers actively encourage their learning and development efforts. In the rapidly changing landscape of work environments and demands for continuous growth and improvement among staff have never been more crucial. The phenomenon known as the Great Resignation demonstrates that a significant number of individuals are seeking promising prospects, in other organizations. To remain competitive and retain talent in this dynamic environment companies should prioritize investing in employee training and advancement programs.
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SBC Summit Lisbon 2024: The Premier iGaming Event of the Year

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4 min
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September 18, 2024
The iGaming industry is excitedly looking forward to the SBC Summit Lisbon 2024, a significant event that will bring together key figures and innovators from various sectors of the industry. This summit goes beyond being a meeting – it presents a unique chance for participants to engage with the newest developments and breakthroughs that are influencing the direction of iGaming, in days ahead. The conference will showcase a variety of speakers sharing their expertise through interactive panel conversations and networking sessions for professionals in the field to exchange ideas and discuss successful approaches.
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Top 10 change management models: A comparison guide

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15 min
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September 12, 2024
Did you know that 70% of change efforts fail? This fact shows how crucial effective change management is today. Choosing the right model is key to success or failure in business changes. Change management helps plan, implement, and guide through changes. It aims to achieve goals with less resistance. It's vital for both small improvements and big digital changes.
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What is employee performance management? A complete guide

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9 min
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September 9, 2024
A recent study found that 74% of workers feel they're not reaching their full potential. This is because they don't get enough help at work. Effective employee performance management is key in today's competitive world. Companies that use performance management well are 1.5 times more likely to beat their competitors in making money. They are also 1.25 times more likely to see their employees work better.
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Talent Management: The Complete Guide

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10 min
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August 31, 2024
In today's fast-paced business world, having a strong talent management plan is key to success. It involves many HR processes and strategies to draw in, grow, motivate, and keep top employees. By using a full talent management system, companies can make their workforce better, boost employee involvement, and improve overall performance.
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Pre-employment Screening: Your Comprehensive Guide

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10 min
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August 23, 2024
Did you know 95% of employers check candidates before hiring? In today's job market, it's key to have a detailed pre-employment process. This ensures you make smart hiring choices and build a strong team. This guide will dive deep into pre-employment screening. We'll cover the types of tests and assessments out there. You'll learn how to pick the best ones for your company and get a checklist for the process. By the end, you'll know how to make your screening process better and hire the right people.
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Beyond the Odds: How RISK is Reshaping iGaming's Future - A Conversation with Perman Ishankulyiev, Head of Project.

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8 min
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August 21, 2024
In the fast-paced world of iGaming and betting, change is the only constant. As technology evolves and regulations shift, companies in this space must be agile, innovative, and forward-thinking to stay ahead. Our success at RISK is built on our ability to navigate this dynamic landscape with bold moves and smart strategies. But what's the secret behind our agility and innovation? To gain insight into the challenges and potential of this ever-changing landscape, we sat down with Perman Ishankulyiev, Head of Project at RISK. With his finger on the pulse of the industry and a track record of successful leadership, Perman offers a unique perspective on the future of iGaming and the role RISK is playing in shaping it.
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8 Powerful Examples of Employee Empowerment at Work

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7 min
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August 20, 2024
A recent survey showed that 74% of managers believe employee input greatly helps in making better decisions. This shows how important it is to empower employees at work. Companies like Patagonia, Spotify, and Starbucks see more engagement and loyalty when they focus on their employees first. By giving employees more control over their work, these companies create a happier and more creative team. This approach is known as employee empowerment. It means giving employees the power to make decisions and own their work. When done right, it boosts productivity, customer service, and keeps talented people around.
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How To Accept a Job Offer (With Steps, Example and Tips)

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7 min
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August 14, 2024
A recent survey by the Bureau of Labor Statistics found that 58% of job seekers have gotten at least one job offer. Accepting a job offer is a big step in your career. It starts a new chapter full of chances for growth. But, it can be tough, especially for newcomers or those out of practice. This guide will help you through the steps of accepting a job offer professionally. We'll give you an example email and tips for a smooth start in your new role. Follow these tips to accept your job offer with confidence and begin your new job well.
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4 Steps to Crafting Employee Development Plans That Fuel Success

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7 min
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August 7, 2024
Did you know that 94% of employees would stay at a company longer if it invested in their career development? In today's job market, employee development plans are key for companies to keep top talent. These plans help employees grow professionally and improve their skills. This benefits both the employee and the company.
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What is Organizational Development? A Complete Guide

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7 min
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August 2, 2024
Organizational development aims to make a company more competitive by creating unique strengths. These can be people, new products, top-notch service, or a special culture. It's different from random changes because it focuses on making the company better over time. In today's fast-changing world, being able to adapt is vital. That's why organizational development is more important than ever. It helps companies stay flexible and keep up with changes.
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The Evolution of HR: The Rise of Project Management in Human Resources

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7 min
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August 1, 2024
In recent years, the business world has witnessed a significant transformation in the role of Human Resources (HR) departments. No longer confined to traditional administrative tasks, HR has evolved into a strategic partner, playing a crucial role in shaping organizational success. This shift has given rise to a new and increasingly important position: the HR Project Manager. To understand this evolution and its implications, we turn to Yuliia Kushnir, HR Project Manager at RISK, for her insights and experiences.
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Examples of successful employer branding initiatives: deep review from Helen Velychko, RISK Employer Brand Manager.

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9 min
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July 30, 2024
Did you know 59% of employers now see employer branding as key to their HR strategy? Today, companies are investing heavily in strategies to attract top talent, showcasing their unique culture and what sets them apart. As RISK's Employer Brand Manager, Helen Velychko has developed a reputation for her pragmatic approach to employer branding. Her strategy involves studying successful initiatives across various industries, not just igaming, to find innovative ideas that could benefit RISK. Today, we'll explore some of the employer branding case studies that Helen finds particularly insightful.
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What Are Fringe Benefits and Should You Offer Them?

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6 min
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July 25, 2024
A whopping 68% of job seekers want to know what companies offer in benefits. Yet, 36% of HR pros say their company doesn't share this info at first. In today's job market, fringe benefits can make or break a job offer for top talent. Companies compete for skilled workers by offering great benefits to keep them. Fringe benefits, or employee benefits, are extra perks given by companies. These can be health insurance, retirement plans, paid vacation, and more. Some perks go to all staff, while others are for top executives or certain jobs. Companies use these benefits to draw in, motivate, and keep top talent.
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The CMO's Guide to Healthy Marketing: An Interview with Andrii Kariakin, RISK CMO

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6 min
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July 22, 2024
In today's fast-paced business world, understanding whether your marketing efforts are truly effective can be a challenge for many company leaders. To shed light on this crucial topic, we sat down with Andrii Kariakin, the Chief Marketing Officer at RISK, to discuss how executives can gauge the health of their marketing strategies and ensure they're on the right track.
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How to Manage and Resolve Conflict in the Workplace

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8 min
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July 18, 2024
A recent study found that 53% of employees ignore "toxic" work situations. This can hurt productivity and make people unhappy at work. Workplace conflicts can cost up to $359 billion a year. It's key for managers and HR to know how to solve these issues to keep the workplace healthy. Workplace conflicts often come from different opinions, competing goals, unclear expectations, feeling unfairly treated, or political and social disagreements. These conflicts can be about work or personal feelings. If not handled, they can make work less productive, lead to more people leaving, and even cause legal problems.
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Leadership vs. Management: 5 Tips to Become a Better Leader

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6 min
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July 15, 2024
A Gallup study showed that followers want trust, compassion, stability, and hope from their leaders. But, many articles focus on improving weaknesses instead of building on strengths. This overlooks the key difference between leadership and management, which are both crucial for success. While managers and leaders share some skills, it's important to know their main differences. Managers plan, organize, and direct to meet company goals. They set goals, budgets, and strategies to improve performance and productivity.
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9 Types of Employment Contracts You Should Know

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8 min
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July 12, 2024
There are many types of contracts, like part-time, fixed-term, and freelance ones. Each has its own pros and cons for both sides. Learning about them helps you make choices that fit your needs or goals, leading to better working relationships.
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Oleksiy Kaplunov: iGaming Interviews ► Risk Inc Blog

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7 min
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July 11, 2024
In the fast-paced world of iGaming, financial leadership plays a crucial role in steering companies towards success. We had the privilege of sitting down with Oleksiy Kaplunov, the Head of Finance at RISK, to gain insights into his approach to financial management, team building, and navigating the unique challenges of the igaming industry. In this candid interview, Oleksiy shares his thoughts on industry knowledge, the qualities of an ideal iGaming CFO, and strategies for maintaining work-life balance in a high-pressure environment.
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Strategic Workforce Planning 101: Framework & Process

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10 min
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July 3, 2024
Your organization's success depends on having the right team in place. More than 70% of companies see keeping their best people as a big challenge. This is where strategic workforce planning (SWP) comes in. It's about spotting any skills or knowledge gaps and making a plan to fill them. This ensures your team has everything they need to meet the company's goals now and in the future.
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Top 6 Communication Skills and How to Improve Them

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10 min
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June 28, 2024
Mastering communication skills is vital today. It's key for success in personal and professional life. Good communication helps build relationships and grow your career. Studies show our body language, like facial expressions, matters a lot too. At work, good communication is crucial. A Gallup report found 70% of a team's energy depends on the manager's skills. This says a lot about how leadership talks to the team. Working on these skills can make you shine in interviews and push your career forward.
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Employee Engagement Strategies for a Better Workplace Environment

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7 min
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June 27, 2024
Did you know only a small fraction of employees worldwide, 23%, and in the U.S., 33%, are "engaged"? This comes from Gallup's study. It shows how important engagement is at work. Engaged folks do more than just turn up. They are 17% more productive, make their companies 23% more money, and keep customers 10% more satisfied. These facts point to the big change better engagement can bring in every business.
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Engaging Generation Z in the Workplace: Strategies for Effective Internal Communication and Collaboration

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5 min
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June 27, 2024
As Generation Z enters the workforce, organizations must adapt their communication strategies to effectively engage and retain this unique demographic. Born between the mid-1990s and early 2010s, Gen Z is set to outnumber Millennials worldwide, making up 27% of the job market by 2025. Inna Kutsak, Senior Communications Manager at RISK, shares her insights on the secrets to successful communication with Gen Z employees.
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4 Types of Key Performance Metrics To Track

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10 min
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June 24, 2024
Did you know that comparing profitability metrics can help find key business changes? Looking at numbers, from how productive we are to what we sell, helps a lot. This way, we know where to aim for and what to change to get there.Measuring performance metrics is important for a few reasons. It helps us see our growth. It also lets us compare where we are now to where we want to be. And, it guides us in making smart moves to reach our goals. Understanding key performance metrics is key for any business's success. For example, knowing how productive we are and our profit margin is crucial. It helps businesses thrive and hit their strategic targets.
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The Best-Kept HR Secrets for Creating a 'Wow-Atmosphere' in the Digital Workplace

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6 min
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June 21, 2024
Insights from Yuliya Kushnir, RISK HR Project Manager, on Fostering Connection and Collaboration in the Digital Workplace In the ever-evolving landscape of modern work, where remote teams and digital communication are the norm, the role of HR professionals has never been more crucial. How do you build a company culture that thrives when employees are scattered across time zones and screens? How do you ensure that everyone feels connected, valued, and motivated?
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Employee Life Cycle: The Ultimate Guide

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8 min
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June 20, 2024
Did you know that most job seekers are attracted to organizations that look after their brand? The employee life cycle is key. It's about the whole journey between an employee and their workplace. This journey starts from hiring and lasts till they depart. Knowing about the employee life cycle helps a lot. It lets you connect with people at every step. This, in turn, helps you find the right talent, make employees happier, and boost your company's success. We are going to dig deep into each of the seven stages. And we'll share tips to make each stage the best it can be for your employees and your company.
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10 Essential Project Management Skills to Succeed

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6 min
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June 14, 2024
By 2026, the market for project management software is set to hit $17.5 billion. It will grow at a rate of 12% annually from 2021. This shows there's a big need for project managers who know their stuff. To turn your natural skills into a successful project management career, you need to work on 10 key skills.
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eNPS as a Key Element in Building Two-way Communication and Employee Loyalty

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5 min
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June 12, 2024
At RISK, a mantra echoes through our halls (well, virtual halls, as many of us work remotely): "People are our key value." It's not just a catchy slogan. It's the beating heart of our company culture, the guiding principle behind every decision we make. And that's why employee loyalty research, also known as eNPS, isn't just a box-ticking exercise for us – it's a window into the soul of RISK.
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The 10 Essential HR Metrics You Absolutely Need to Watch

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10 min
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June 6, 2024
Are your HR metrics helping lead your company to victory? In today's fast changing world, making choices based on data is key. This is especially true for businesses that want to keep and grow their top talent. So, what HR metrics are essential for getting useful info and boosting sustainable growth?
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Keeping Pace on the iGaming Track: Insights from Kazakhstan

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6 min
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June 6, 2024
In the rapidly evolving world of iGaming, staying ahead of the curve is crucial for success. At RISK, we pride ourselves on our ability to adapt to changing market conditions and capitalize on emerging opportunities. To gain a deeper understanding of the current state of the industry and our plans for the future, we sat down with Yuriy Kralyuk, theHead of Kazakhstan Region @RISK. In this candid conversation, Yuriy shared his insights on the trends shaping the iGaming market and how RISK is positioning itself for growth in 2024 and beyond.
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From Support to CRM Manager: The Inspiring Journey of Dmytro Tsapenko at RISK Company

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6 min.
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May 21, 2024
In the fast-paced world of the iGaming industry, where passion, vision, and strong values drive success, RISK Company shines as a beacon of excellence. At the core of RISK's remarkable story are our employees – the true heroes who continuously raise the bar, propel projects to new heights, and fearlessly embrace challenges. Today, we explore the inspiring journey of one such hero, Dmytro Tsapenko, whose unwavering dedication and passion have transformed his career and left an indelible mark on the company.
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Navigating the Legal Landscape of AI-Generated Content in iGaming: Opportunities and Challenges

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8 min
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May 14, 2024
The rise of automated text creation presents significant opportunities for iGaming businesses to expand their reach and improve user engagement. By leveraging AI-powered tools, companies can generate vast amounts of content, such as game descriptions, promotional materials, and even personalized recommendations, in a fraction of the time it would take human writers. This efficiency enables iGaming platforms to cater to a wider audience and deliver tailored experiences that keep users coming back.
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The Metaverse: A Playground for the Future of Marketing

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10 min
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May 3, 2024
Imagine a world where you can step into a virtual store, design your perfect pair of custom sneakers with a virtual reality headset, and have them delivered to your doorstep – all without leaving your couch. Or, picture yourself attending a live soccer match with your friends from all over the globe, where you can cheer, communicate, and interact with the performers in a shared virtual space. That's the kind of future the metaverse promises, and it's fundamentally changing how businesses think about marketing.
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Mastering Expectation Management: Tips & Strategies

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10 min
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April 29, 2024
Expectation management is key for success. With these smart strategies and continuous updates, projects can stay on track. This creates a work culture filled with trust, teamwork, and always getting better.
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Unlocking Success in the iGaming World Essentials

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6 min
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April 29, 2024
In this article, we will delve into the essential insights that can navigate you for better understanding of the gambling world. We will explore the different factors that contribute to success in the gambling industry and provide expert guidance on how to navigate this competitive landscape.
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Boost Collaboration: 5 Tips to Improve Your Teamwork Efficiency

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5 min
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April 29, 2024
In the world of business, working well as a team is vital to success. Did you know effective teams are 5 times more likely to do well and meet their goals? By improving how we talk to each other and building a united team, companies can really boost their productivity.
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How Riskers elevate customer support and their careers

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4 min
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April 17, 2024
What comes to mind when you think of customer support? A corporate machine with constantly changing operators who read from scripts like robots. But if you look at the RISK support team, you’ll see the opposite picture: minimal turnover and support agents speaking in a simple language.
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The Riskers at Cannes Lions: How we back talents

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4 min
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March 20, 2024
Feeling like you’re stuck in the same old routine at work? Every specialist needs a breath of fresh air for inspiration now and then. Our team believes in the power of industry contests. This time, we’ll dive into Cannes Lions – the international festival of creative communications and advertising through the stories of our Riskers!
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The RISK Mindset: An Exclusive Interview with RISK CEO Max Potomkin

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5 minutes
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February 9, 2024
We're about to delve deep into the core of what drives the Riskers. Just as our team charts the course for the entire company, it's the backbone of our team that steers us through these waters. So, let's dive into a sneak peek of the wisdom shared by our captain, Max Potomkin, CEO of RISK.
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How to thrive on the edge

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5 minutes
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December 27, 2023
High-risk businesses demand more from their leaders.
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What kind of tribe is the Risk.Inc team?

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6 minutes
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December 26, 2023
People shape and move any company. What brings professionals from around the world together under one roof? Shared principles and values.
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